FAQs2018-11-07T13:39:56+00:00

Ready to sign up? Still have questions?

What is the goal of Vetted Contractor Network?

Our goal is to provide contractors a platform that allows you to expand your network and generate new business opportunities by leveraging a vetted pool of contractors.

Will the platform be difficult to use?

We sincerely hope not! Our platform has been designed to be intuitive and easy to use. You can log on from any mobile device. In a few clicks you should be able to easily start creating your company profile, upload photos and videos and start connecting right from your dashboard.

Why can’t I just run a background check online?

“Background Check” web sites that you will find on the internet are nothing more than sites that automatically search through FREE public record sources or buy old outdated information.

What they do NOT do is provide you with an actual background check. This is particularly true for the “Instant background check” companies.

Do I have to sign a long-term contract when I join?

No, there are no long-term contracts required to become a member of the NETWORK. However, if you cancel and wish to rejoin, you’ll have to re-submit a verification process for clearance.

What happens after I join?

After joining, you will be sent to complete the verification process. You will also receive a Welcome Email with instructions on how to start setting up your profile. Additionally, you will be contacted by one of our friendly account managers to provide any assistance and support in setting up your business profile.

How much do leads and bid invites cost?

You never have to pay for leads or bid invites they are included in your flat rate plan.

How are bid requests handled?

You will receive an email notification when a potential contractor initiates a bid invite. Important: When you receive a bid request it’s critical that you respond right away even if you can’t take on the project. By simply responding to their requests they’ll associate having a positive experience with your business and it will increase the likelihood they’ll consider you for future projects.

Is my information secure?

From the moment you arrive on our sign-up page, all communication is protected and encrypted including passwords and security tokens. We also make sure we only use fully tested software with the latest security updates and furthermore, we run full remote backups of all your data, so nothing will ever be lost.

Is this NETWORK SEO-friendly?

You bet! Our Network is SEO optimized to rank well in search engines like Google, Yahoo! and Bing, to ensure our public pages get indexed quickly in all major search engines, which will help bring more contractors, property management companies and realtors to our site. The members that will want to connect with you are serious, action-oriented property managers or contractors who understand the importance of working with vetted contractors.

Where can I display my Vetted Badge?

As an active member you can display your vetted badge on your website, email signature line, and print collateral to help promote and display your standing as a Verified Member of the Vetted Contractor Network adding legitimacy to your business.

How can I boost my rankings?

Create a professional profile and encourage reviews. Those are the two best ways to quickly boost your rankings. For long term success completing projects in your target neighborhoods and updating your profile to showcase them.

Does Vetted Contractor Network own the content I list on my profile?

Of course not! Any content you place on your profile, assuming it is legally your possession, remains 100% your property.

If I have questions, how do I get help?

Support is just a click away when you need it. Our account managers are standing by waiting to help, whenever you need answers to any of your questions. We provide email, chat and phone support.

Does Vetted Contractor Network recommend contractors?

No, we simply provide a vetting service for contractors to network on our platform enabling them with an efficient way to find the right contractor based on their scope of work, experience, and project criteria.

What industries does Vetted Contractor Network serve?

  • Construction
  • Residential & Commercial Property Management
  • Commercial & Residential Real Estate

How does the Verification Process work?

Our compliance team will collect and verify insurance requirements. If any deficiencies are noted you will be notified to meet network requirements.

What are the insurance requirements your network has?

We require all our members to have $1,000,000 on their General Liability, Workers comp & Commercial Auto

Contact Us

If you didn’t find the answer you were looking for drop us an email at support@vettedcontractornetwork.com. A member of our friendly support staff will get back to you within 24 business hours.

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How do I log into my account?

First, go to the LOGIN PAGE to sign in to your account Remember to input the same email address and password you used when you first signed up Once you’re logged in, use the links in the left column to update the details of your listing NOTE: If you have forgotten your password, CLICK HERE TO RETRIEVE IT.

I lost my password. What should I do?

Click here to retrieve your password. Enter the email address you used to sign up for your listing. Your password will be emailed to you.
NOTE: Remember to check your Spam and Junk folders in case your password gets sent there.

How do I add my social media links?

Login to your account via the LOGIN PAGE Click on the “EDIT LISTING” link located on the left side of the page Towards the bottom of the “COMPANY DETAILS” tab are several fields to input the addresses of your website, blog, Facebook, Twitter, and LinkedIn pages NOTE: You MUST enter your complete public web address for this to work properly. Do not only enter your username for these sites! TIP: You will have to log out of your social media accounts and see if the links you are inputting take you to the correct pages to make sure they’re working.

EXAMPLES:

Can I pay to boost my listing’s ranking?

Absolutely not. We promise our members equal access, and equal opportunity.

How do I edit the details of my listing?

Visit the LOGIN PAGE to sign in to your account Click on the link that says, “EDIT LISTING” on the left side of the page From there you can edit and update the information in your listing.
NOTE: Remember to click the green “SAVE CHANGES” button to update your listing when you make any modifications.

What is the refund policy?

VCN is a pay in advance service due to our vetting and monitoring system. This means we don’t issue refunds, even if you cancel immediately after your credit card is charged for a new billing period. No subsequent charges are applied to your credit card, but the amounts already charged are not refunded.