/FAQs
FAQs2018-07-03T22:22:13+00:00

FAQs

What is the goal of Vetted Contractor Network?

Our goal is to give contractors the tools they need to network online. As the demand for contractors increases, the Internet becomes the place where property vendors and general contractors go to find and connect with highly skilled, vetted contractors. The NETWORK allows you to find and review local companies like yours, and be found for upcoming projects in your area.

Do I have to sign a long-term contract when I join?

No, there are no long-term contracts required to become a member of the NETWORK. However, if you cancel and wish to rejoin, you’ll have to begin the compliance process all over again.

What happens after I join?

After joining, you will be sent to complete the verification process. You will also receive a Welcome Email with instructions on how to start setting up your profile. Additionally, you will be contacted by one of our friendly account managers to provide any assistance and support in setting up your business profile.

Is my information secure?

Vetted Contractor Network is hosted with an SSL Certificate. Your data is encrypted to prevent hackers from extracting data or spamming your site.

How much do leads and bid requests cost?

You never have to pay for leads or bid requests.

How are bid requests handled?

You will receive an email notification when a potential customer initiates a bid request. Important: When you receive a bid request it’s critical that you respond right away even if you can’t take on the project. By simply responding to their requests they’ll associate having a positive experience with your business and it will increase the likelihood they’ll consider you for future projects.

Is this NETWORK SEO-friendly?

You bet! Our Network is SEO optimized to rank well in search engines like Google, Yahoo! and Bing, to ensure our public pages get indexed quickly in all major search engines, which will help bring more contractors, property management companies and realtors to our site. The members that will want to connect with you are serious, action-oriented property managers or contractors who understand the importance of working with vetted contractors. You’ll also receive a Verified Member Badge for you to include on your website, email signature line, and print collateral to help promote and display your standing as a Verified Member of the Vetted Contractor Network.

How can I boost my rankings?

The short answer: By demonstrating success. Create a professional profile and encourage your customers to review your work. Those are the two best ways to quickly boost your rankings. For long term success completing projects in your target neighborhoods and updating your profile to showcase them.

Does Vetted Contractor Network own the content I list on my profile?

Of course not! Any content you place on your profile, assuming it is legally your possession, remains 100% your property.

If I have questions, how do I get help?

Support is just a click away when you need it. Our account managers are standing by waiting to help, whenever you need answers to any of your questions. We provide both email and phone support.

How do I add photos/articles/customer reviews/etc?

Visit our page on How To Post Content to learn how to post to the Directory.

How do I log into my account?

First, go to the LOGIN PAGE to sign in to your account Remember to input the same email address and password you used when you first signed up Once you’re logged in, use the links in the left column to update the details of your listing NOTE: If you have forgotten your password, CLICK HERE TO RETRIEVE IT.

I lost my password. What should I do?

Click here to retrieve your password. Enter the email address you used to sign up for your listing. Your password will be emailed to you.
NOTE: Remember to check your Spam and Junk folders in case your password gets sent there.

How do I add my social media links?

Login to your account via the LOGIN PAGE Click on the “EDIT LISTING” link located on the left side of the page Towards the bottom of the “COMPANY DETAILS” tab are several fields to input the addresses of your website, blog, Facebook, Twitter, and LinkedIn pages NOTE: You MUST enter your complete public web address for this to work properly. Do not only enter your username for these sites! TIP: You will have to log out of your social media accounts and see if the links you are inputting take you to the correct pages to make sure they’re working.

EXAMPLES:

Can I pay to boost my listing’s ranking?

Absolutely not. We promise our members equal access, and equal opportunity.

How do I edit the details of my listing?

Visit the LOGIN PAGE to sign in to your account Click on the link that says, “EDIT LISTING” on the left side of the page From there you can edit and update the information in your listing.
NOTE: Remember to click the green “SAVE CHANGES” button to update your listing when you make any modifications.

How do I cancel?

We understand that things happen. Our plans are simple, affordable, with no long-term contracts or cancellation fees. Simply email our support team, and we will make sure your account will not be renewed for the next billing cycle. Pro-rated refunds are not available for cancellations.

If I cancel my subscription, will I lose all of my data?

As with any SAAS (Software-as-a-service) platform, when you cancel, you lose access to all your data. Maintaining your subscription shows consistency.